Privacy policy
This Privacy Policies applies to Saisha’s Choice website, accessible from www.saishaschoice.com (“We/Us”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable laws and requirements, including those outlined by our fulfilment partners like, payment gateway partners, shipping partners, etc.
INFORMATION WE COLLECT
When you visit or interact with our website or place an order, we may collect the following personal data: (i) Full name, (ii) Email address, (iii) Phone number, (iv) Billing and shipping address, (v) Order history and preferences, (vi) Payment details (handled securely via Razorpay- we do not store card details), (vii) IP address, (viii) browser information and/or (ix) any communication you make with us via email, contact forms, or WhatsApp.
HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes: (i) to process and fulfil your orders, (ii) to verify your identity and prevent fraud, (iii) to send order-related communication (email, WhatsApp, SMS), (iv) to provide customer support, (v) to improve user experience and website performance, (vi) to comply with legal and regulatory requirements, and/or (vii) to send promotional offers (only if you've opted in).
PAYMENT INFORMATION
All payments on our website are processed securely via our payment gateway partners, like Razorpay. We do not store your credit/debit card or net banking details. Razorpay adheres to industry standards for secure payment processing. Please refer to Razorpay’s Privacy Policy for more information.
COOKIES AND TRACKING TECHNOLOGIES
We may use cookies or similar technologies to enhance your browsing experience. You can choose to disable cookies via your browser settings, although this may affect site functionality.
SHARING OF INFORMATION
We do not sell or rent your personal information to third parties. We may share data only with: (i) trusted service providers (e.g., delivery partners, payment processors), (ii) government or law enforcement agencies, if required by law, (iii) Razorpay and other financial institutions for payment verification and (iv) our digital partners, like Shopify, Google Analytics, etc. Each of the digital partners are also subject to their privacy policies, which can be accessed at their site.
All such parties are contractually obligated to keep your information secure and confidential.
DATA SECURITY
We implement appropriate technical and organizational measures to safeguard your information. While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive details unnecessarily.
YOUR RIGHTS
You have the right to: (i) access your personal information, (ii) request correction or deletion of your data, (iii) withdraw consent for marketing communications, and/or (iv) lodge a complaint with a regulatory authority, if applicable. To exercise any of these rights, please feel free to contact us at saishaschoice@gmail.com.
CHILDREN'S PRIVACY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
DATA RETENTION
When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.
UPDATES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page from time to time.
CONTACT US
If you have any complaints, questions, feedback, or concerns regarding this Privacy Policy or your personal information, please contact us at:
Saisha’s Choice
Grievance Officer: Sakshi Kerpal
Email: saishaschoice@gmail.com
Phone: +919211594618
